The emergency command and dispatch system is an important component of emergency management, and the command center is the control center of the emergency command system. It can be said that it is the brain in the emergency command and dispatch system system. All emergency commands in emergency management are issued from the command center. As the control center of the emergency command system, what functions does the emergency command and dispatch system generally need to have and what equipment systems are composed of?

Pttlink has rich implementation experience in the field of emergency communication and has implemented emergency command and communication projects in many industries. It has a profound understanding of the composition of emergency command center products. Taking the command center product of Huamai Zhilian Emergency Command and Dispatch System as an example, this article explores what system equipment is generally required to establish a professional emergency command center.

Integrated communication system

With convenient meeting management functions, it can establish fixed and temporary meeting groups, which can improve the efficiency of meeting establishment; Provide a default meeting mechanism that supports video distribution, screenshots, recording, and recording functions.

 

 

Multimedia recording system

 

In the process of emergency response, the command center needs to have a well documented record of every action of the entire event, and detailed communication records of all members‘ audio and video are required. Such a professional multimedia recording system is essential.

 

The Huamai Zhilian PTTLINK integrated communication system has a self-developed multimedia recording system that can record audio and video during the emergency command process, and record all communication content and scheduling instructions in real-time, allowing the emergency command center to have drama to check and evidence to rely on at all times.

 

Streaming Media Service Platform

 

 

Video is widely used in various industries, and many terminal devices are connected during emergency command, involving various video streams such as surveillance cameras, deployment balls, drones, videophones, alarms, intelligent soldiers, law enforcement instruments, flashlights, safety helmets, etc. Many video terminal devices need to be integrated with the command center. When the command and dispatch center issues commands to subordinate users, It is necessary to have the ability to cross platform video live streaming, watch and view, and integrate interaction.

 

 

The Huamai Zhilian PTTLINK integrated communication system has strong streaming capabilities. The Huamai Zhilian streaming service platform supports multiple streaming protocols for push and pull services. The command center can distribute and output protocol videos such as SIP/GB28181/RTMP/RTSP/WebRTC through the transmission network, and collaborate with the integrated communication system and command scheduling system to facilitate the emergency command center to view videos from different video terminals on the access layer at any time.

 

 

Command and dispatch console

 

The command and dispatch console is an important component of the construction of the emergency command center, serving as the control center of the command center. The commands of the command center need to be issued through the dispatch console, and various emergency situations on the emergency site are also presented to the command center through the dispatch console.

 

 

For different emergency communication scenarios, Huamai Zhilian can be described as a command center equipped with different types of dispatch consoles, such as desktop dispatch consoles, convenient three screen dispatch consoles, agile dispatch consoles, mobile dispatch consoles, etc., to meet the different dispatch and communication needs of the command center.

 

Integrated Access Gateway

 

With the development of communication technology, audio and video terminal devices of different communication standards are connected to the emergency communication system through a comprehensive access gateway, and the emergency command center can more conveniently achieve cross standard and cross system communication.

 

 

The Huamai Zhilian PTTLINK integrated communication system meets the requirements of integrated gateway access in various environments, such as telephone gateway, cluster intercom access gateway, SMS gateway, broadcasting gateway, video monitoring gateway, etc. Through the gateway, it solves the integrated communication between different terminals across platforms and meets the needs of emergency command center integrated communication.